Your privacy is important to us. This Privacy Policy explains what information we collect, how
we use it, and how we protect it when you visit undergroundmama.info or engage with our
services.
1. Information We Collect
We collect the following types of information:
• Contact information: name, email address, and phone number
• Payment information: processed securely through PayPal and Stripe (we do not store
full card numbers)
• Health and intake information: forms you complete prior to sessions or retreats
• Session notes: confidential notes created during and after facilitation sessions
• Usage data: how you interact with our website, collected via standard analytics tools
2. How We Use Your Information
We use your information to:
• Schedule and conduct sessions, retreats, and training
• Send booking confirmations, intake forms, and follow-up communications
• Process payments
• Send educational content and program updates you have opted into
• Improve our services and website experience
3. Confidentiality of Session Information
All health intake forms and session notes are treated with the strictest confidentiality. This
information is never sold, shared with third parties for marketing purposes, or disclosed without
your explicit consent, except where required by law or to prevent imminent harm to you or
others.
4. Third-Party Services
We use the following third-party tools that may collect or process your data:
• GoHighLevel (CRM and marketing automation)
• Google Forms (intake and inquiry forms)
• PayPal and Stripe (payment processing)
•Email marketing platform (newsletters and course communications)
Each of these services has its own privacy policy. We encourage you to review them. We share only the minimum information necessary for these services to function.
5. Data Retention
We retain your personal information for as long as necessary to provide services and fulfill legal obligations. You may request deletion of your data at any time by contacting us (see Section 8).
6. Cookies and Tracking
Our website may use cookies and similar technologies to improve your browsing experience and analyze site traffic. You can disable cookies through your browser settings; however, some features of the site may not function properly.
7. Your Rights
Depending on your location, you may have the right to:
• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Opt out of marketing communications at any time
To exercise any of these rights, please contact us directly.
8. Contact Us
If you have questions about this Privacy Policy or how your data is handled, please contact us at:
Underground Mama
Website: undergroundmama.info
Email: contact@undergroundmama.info
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our services after any changes constitutes acceptance of the revised policy.