Your privacy is important to us. This Privacy Policy explains what information we collect, how
we use it, and how we protect it when you visit undergroundmama.info or engage with our
services.
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, or alteration. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
We do not sell, rent, or share your personal information, including SMS opt-in data, with third parties for marketing purposes.
1. Information We Collect
We collect the following types of information:
• Contact information: name, email address, and phone number
• Payment information: processed securely through PayPal and Stripe (we do not store
full card numbers)
• Program registration information: forms completed before participating in coaching programs, workshops, educational events, or community activities.
• Program participation records and administrative notes related to coaching, workshops, educational programs, and community events.• Usage data: how you interact with our website, collected via standard analytics tools
2. How We Use Your Information
We use your information to:
• Schedule and manage coaching programs, workshops, educational events, and community activities.
• Send booking confirmations, registration forms, and follow-up communications
• Process payments
• Send educational content and program updates you have opted into
• Improve our services and website experience
3. Confidentiality of Program Information
Program-related information submitted through registration forms is treated confidentially and used only for service delivery, communication, and administrative purposes. This
information is never sold, shared with third parties for marketing purposes, or disclosed without
your explicit consent, except where required by law.
4. Third-Party Services
We use the following third-party tools that may collect or process your data:
• GoHighLevel (CRM and marketing automation)
• Google Forms (intake and inquiry forms)
• PayPal and Stripe (payment processing)
•Email marketing platform (newsletters and course communications)
Each of these services has its own privacy policy. We encourage you to review them. We share only the minimum information necessary for these services to function.
5. Data Retention
We retain your personal information for as long as necessary to provide services and fulfill legal obligations. You may request deletion of your data at any time by contacting us (see Section 8).
6. Cookies and Tracking
Our website may use cookies and similar technologies to improve your browsing experience and analyze site traffic. You can disable cookies through your browser settings; however, some features of the site may not function properly.
7. Your Rights
Depending on your location, you may have the right to:
• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Opt out of marketing communications at any time
To exercise any of these rights, please contact us directly.
8. Contact Us
If you have questions about this Privacy Policy or how your data is handled, please contact us at:
Underground Mama
Website: undergroundmama.info
Email: contact@undergroundmama.info
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our services after any changes constitutes acceptance of the revised policy.
10. SMS Communications
By providing your phone number and explicitly opting in through our website forms, you consent to receive SMS messages from Underground Mama regarding appointment confirmations, event reminders, program updates, customer support communications, and promotional offers. Consent is not a condition of purchase.
Message frequency varies. Message and data rates may apply.
Reply STOP to unsubscribe at any time.
Reply HELP for assistance.
SMS consent is not shared with third parties or affiliates for marketing purposes.